Control every privileged account in your organisation. Know who used it, when, and why.
PAM360 vaults privileged credentials for all your critical systems, records every privileged session end-to-end, and enforces approval workflows for access to sensitive environments -- configured for your IT environment and compliance obligations.
Six capability areas in every implementation.
Privileged Credential Vaulting
All privileged credentials -- domain admin, database admin, server admin, network device credentials -- stored in an encrypted vault with access controls.
Session Recording
Every privileged session recorded end-to-end. Full video recording, keystroke logging, and command capture for audit and forensics.
Just-in-Time Access
Privileged access granted for specific sessions only. Credentials checked out, session completed, access removed. No standing privilege.
Access Approval Workflows
Privileged access requests routed through approval workflows. Access granted after approval. Approved access time-bounded.
ITSM Integration
PAM360 integrated with ServiceDesk Plus. Privileged access requests linked to change management tickets. Audit trail connects IT operations and access governance.
Compliance Reporting
Privileged access activity reports for RBI IT framework, DPDPA, and ISO 27001. Session recordings available for forensic review on request.
Four implementation scenarios.
Eliminating shared admin credentials
Shared domain admin passwords replaced with vaulted credentials. Each privileged access event attributed to a named user. Shared credential risk eliminated.
RBI IT framework privileged access compliance
Privileged access governance documented. Session recordings available as evidence. Compliance reports generated automatically.
Critical system access governance
Access to production databases, core banking systems, and sensitive servers governed through approval workflows. Standing privilege eliminated.
Privileged access forensics
Incident investigation supported by full session recordings. Every privileged action attributable to a named user with a time-stamped recording.
How ManagedFirst implements PAM360.
Privileged Account Discovery
We inventory all privileged accounts across your environment -- AD, servers, databases, network devices -- and document the access model.
Vault Configuration
We configure the PAM360 vault, import discovered credentials, and set access controls for each privileged account category.
Session Recording Setup
We configure session recording for all privileged access categories with retention policies matching your compliance requirements.
Approval Workflow Build
We build the access request and approval workflows for your privilege management process -- including emergency access procedures.
ITSM Integration and Handover
We integrate PAM360 with ServiceDesk Plus if applicable, configure compliance reports, and deliver the configuration runbook.